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TERMS AND CONDITIONS

By using JadoreLesFleurs.com (“Website”), you agree to the following Terms of Use. We may change or update these terms so please check this page regularly.
J’Adore Les Fleurs, Inc. hereby grants to you a limited, revocable, non-exclusive and non-transferable license to access and use the Website as set forth in these Terms and Conditions, provided that: (i) your use of the Website is solely for your personal, non-commercial use; (ii) you will not copy or distribute any part of the Website in any medium without our prior written authorization; (iii) you will not alter or modify any part of the Website (including, without limitation, modifying any content or materials).
You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or contracting with J’Adore Les Fleurs. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

Applicable Law

By visiting our web site, you agree that the laws of the State of California will govern these Terms of Use and any dispute of any sort that might arise, without regard to principles of conflict of law.

Copyrights and Trademarks 

J'Adore Les Fleurs possesses rights in the United States in its trademarks, service marks, trade names, designs, logos and other trade dress used in connection with the products and services marketed on this site. No use of any J'Adore Les Fleurs trademark, service mark, trade name, design, logo or other trade dress may be made without the prior, written authorization of J'Adore Les Fleurs, except to identify the products or services of J'Adore Les Fleurs. Except as permitted by these Terms, nothing contained in the site should be construed as granting, by implication, estoppel or otherwise any license or right to any person under any trademark, copyright or other proprietary right of J'Adore Les Fleurs.

Disclaimer of Liability

We make no representations or warranties, express or implied, with respect to this web site. In no event shall JadoreLesFleurs.com, its affiliates and other third parties mentioned on this website be liable to you for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever Except as otherwise provided under applicable laws, we and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this web site.
We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You acknowledge that J’adore Les Fleurs shall not be liable for content or the defamatory, offensive, or illegal conduct on any third party and that the risk of harm or damage from the foregoing rests entirely with you. Your sole remedy for dissatisfaction with the website, the services and/or hyperlinked websites is to stop using the website and/or our services. Notwithstanding the foregoing, in no event will jadorelesfleurs.com and its affiliates’ or the third-party providers’ liability to you exceed the price paid by you, if any, for your use of the website.

Purchases

By making a purchase on jadorelesfleurs.com, Customer understands that substitution may need to be made based on season, availability of flowers or other unforeseen or uncontrollable circumstances.Customer authorizes substitutions within a specific color palette. Necessary substitutions will be at the designer’s discretion; (ii) J’Adore Les Fleurs, Inc. uses the terms JLF and J’Adore Les Fleurs interchangeably, and Customer authorizes necessary substitution of J’Adore Les Fleurs boxes with JLF Boxes.  
Furthermore, by making a purchase at jadorelesfleurs.com you agree that: (i) all factual assertions you have made in the purchase and/or registration process will be true and correct; and (ii) you will not register an account on behalf of any third party or use a third party’s account on their behalf. You are solely responsible for the activity that occurs on your personal accounts, and you must keep your account password(s) confidential.
You must notify us immediately in the event that your password security has been compromised. J'adore Les Fleurs will not be liable for your losses caused by any unauthorized use of your account.

Currency and Sales Taxes

All purchase items are in United States Dollar currency. We only accept payments in US Dollars. Please check an online currency converter to calculate the cost in your currency. All purchases are subject to California sales taxes.

Cancellation

A written request for cancellation is required 24 hours prior to the delivery time of orders. Orders cannot be changed or cancelled if items have been sent out for delivery. No Refunds. Store credit only. Please check carefully before submitting your order.

Links to Other Websites

JadoreLesFleurs.com may contain links to web sites operated by other third parties. J’Adore Les Fleurs, Inc. does not endorse or assume any responsibility for these web sites. We have no control over, or responsibility for, their content, information or activities.
 

Delivery, Shipping and Returns

LOCAL DELIVERIES 


We offer complimentary delivery to Glendale, Studio City and Pacific Palisades cities in Los Angeles. For hand-deliveries outside our free delivery area, a fee will be applied. The delivery fee will be calculated based on the delivery address during the checkout. 


REQUESTS FOR SPECIFIC DELIVERY TIMES: Because of multiple variables, including the traffic in Los Angeles, we are unable to guarantee deliveries at a specific time. However, you can request a delivery time frame by filling in the special instruction box when completing your order, and we will do our best to deliver the arrangement within your preferred time frame. In addition, you are always welcome to call to any of our boutiques so that one of our team members can handle your request personally.


IF THE RECIPIENT IS NOT HOME: In the case that the recipient is not home at the time of delivery, we will contact you by phone unless you provided us with special instructions on your order form. While we do our due diligence to reach you, if we miss you we may leave the delivery in a safe place, such as in a shaded area on the front porch or with a neighbor, or we may leave a message to call to arrange for future delivery.


THE RECIPIENT MAY BE CONTACTED: We may need to contact the recipient to ensure someone will be home to accept delivery or to confirm the address unless you tell us not to contact them in the special instruction box when completing your order.


CANCELLATIONS

All cancellation requests must be submitted by calling 1(844) 707-0707 at least 1 day (24 hours) prior to the delivery or shipping day. 


RETURN & EXCHANGE POLICY 

All sales concluded at J’Adore Les Fleurs are final. We are providing a service consisting of perishable items with sensitivity to temperature, moisture, and light. Receiving a defective product being the only exception. All such claims must be made within 12 hours of receiving the flowers. A photo of the arrangement must be submitted to info@JLFleurs.com. Please keep in mind that flowers are perishable and have a life of their own. Proper care is required. It is the responsibility of the recipient to follow care instructions provided by J'Adore Les Fleurs.


You can review our care instructions at: Care and Handling 



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